Crazy for your health
Because we care
Current information about your stay
You already know that we do not take everything too serious, unless it is about the well-bein of our guests. That is why we have taken several precautions in order to offer you a safe and most importantly carefree stay at Hollmann Beletage. You can read more about that in the following paragraphs. Anyways we are very glad that you still give us your trust!
First of all we kindly like to introduce you to the website of the Austrian National Tourist Office. Here you will find everything about the Coronavirus Protective Measures in Austria.
Covid-19 hygiene and safety measures
Wash your hands, keep your distance...
...and please only sneeze in the crook of your arm!
At Beletage we have always been disinfecting, cleaning and washing hands as much as possible. Now we have increase the intervals and you are able to find disinfectant dispensers in all corners. In addition we periodically disinfect touchpoints such as door knobs, light switches and elevator buttons. Of course we diligently clean all rooms.
Even if at the moment the regulations of the Austrian government do not state so, you will very often see the staff wearing a mask in order to keep it safe. We cannot always greet you with a smile, but with sparkling eyes - we promise!
The team of Hollmann Beletage is furthermore taking part in the initiative "safe hospitality" of the Austrian Government. Once a week all employees take Covid-tests. So we can assure your well-being as well as ours.
In order to provide you with certainty in these unstable times we decided to offer more flexible cancellation and payment policies. This means, that we do no longer offer our prepaid rates (all existing prepaid bookings remain). It is now possible to cancell our standard rate until 1 day before arrival. During New Year's or for congresses free cancellation is possible until 7 days before arrival. In case of no-shows or later cancellations we will charge the full amount of the booking. So if our head of states decide to change travel regulations once again, you still have the possibility to act on time. Nevertheless we would be very happy, if you decide to come to a latter date to Vienna.
What to do if I get sick?
In case you are not feeling well or experience typical Corona symptoms, please stay in your room and contact our reception team via telephone. Our Corona appointee will take care of everything else.